Knowledge Base

Help Topics

• Getting Started

  Articles to get you up and running, quick and easy.
• Program Faculty

  Tools, tips, and instructions to help faculty get the most out of Sterling Credentials.
• Student Guidance

  All the things students need to know to capture all their activities.
• Student PCRs

  How to generate and manage student patient care reports (sPCR).
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  2023 SMC--Paramedic Students

  Everthing you need to know about how Sterling handles the CoAEMSP SMC mandated Jan 1, 2023.
• Account Management

  How to manage your account and the features.
• Troubleshooting

  Get quick resolution to common hang-ups.
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  Program Director Handbook

  A central repository to support Program Directors in all things EMS Education (not just limited to Sterling).