Lab Session–Can’t See My Name This is because you cannot evaluate YOURSELF–only a classmate or faculty can record your skills performance.
Lab Session–Cannot see the right students This is most likely because your account is not “pointing” to the correct cohort. Students On the upper left-hand corner...
I cannot close my shift This may happen because you have not completed all required items on your skills–make sure those are all good. The...
It says I cannot edit a CLOSED shift… But your faculty JUST opened it, right? This is because Sterling is still “pointing” to the last shift you worked...
Red Alert: I can’t lock pts or close my shift Video length: 2:22 What: narrated slide set to show how to handle the “red message” on a report that says...